Hire ux researchers
Interviews and tests that show what users need, before you build.
Short answer. A UX researcher finds out what users need and where a product gets in their way. Ours run interviews, usability tests and surveys, then write findings your team can act on in the next sprint.
What they do
Agreed in the brief, adjusted as your priorities change.
User interviews
Conversations with real customers about the job they need done.
Usability tests
People trying your product or prototype while we watch and note.
Surveys and analytics review
Numbers that back up, or challenge, what interviews suggest.
Findings you can use
A short write-up with the problems ranked and clips as evidence.
How hiring works
Brief
The role, the skills, the hours and the start date.
Meet
You talk to the person we propose before anything is signed.
Start
They join your tools, standups and board.
Review
A monthly check on the work and the fit.
Questions we get
What does a UX researcher do?
A UX researcher finds out what users need and where a product gets in their way. Ours run interviews, usability tests and surveys, then write findings your team can act on in the next sprint.
How many users do they need to talk to?
It depends on the question. A handful of interviews often shows the main problems; the plan says how many and why.
Who recruits the participants?
Usually your customers, invited with your help. Recruiting outside panels can be added and costed in the scope.
Do they work in our tools and process?
Yes. They join your repository, board, chat and standups, and follow how your team already works.
Who manages their day-to-day work?
You set the priorities, as with anyone on your team. We stay responsible for the person, their cover and the quality of their work.
Often hired together
Roles that work well beside this one.
UI/UX designers
Flows and screens people finish, ready for developers to build.
Data and analytics
Tracking, pipelines and dashboards that answer real business questions.
QA and testing
Manual and automated testing, so releases stop breaking things.
Tell us who you need.
The role, the skills and when they should start.
- A call about the goalThe budget, the deadline and what success looks like.
- A written scopeWhat we build, in what order, and the quote.
- Work in sprintsA demo at the end of each one.