Voice agents
Phone and voice assistants that answer, book and hand off.
Short answer. An AI voice agent answers phone calls or voice requests in natural speech, using your own information. It can take bookings, answer common questions and pass the caller to a person, with a transcript of every call for your team.
What is included
Built for businesses that miss calls, or whose staff spend the day answering the same questions.
Calls answered in plain speech
Your hours, services and policies, spoken naturally on your existing number.
Bookings and messages
Appointments made in your calendar, or a message taken and sent to the right person.
A clean hand-off
Callers reach a person when they ask, or when the agent is not sure.
Transcripts and review
Every call logged with a transcript, so your team can check and improve it.
How it runs
Readiness
The job, the data and what good output looks like.
Prototype
A working version on real questions in weeks.
Build
Security, hand-offs and logging added.
Measure
Accuracy and time saved, reviewed monthly.
Questions we get
What is an AI voice agent?
An AI voice agent answers phone calls or voice requests in natural speech, using your own information. It can take bookings, answer common questions and pass the caller to a person, with a transcript of every call for your team.
Can it use our existing phone number?
Usually yes, by forwarding calls to the agent or connecting it to your phone system. We check your provider and set-up in the scope.
What happens when it cannot help?
It says so and passes the caller to a person, or takes a message. Nothing is guessed, and the call is logged for review.
Where are the calls and transcripts stored?
We agree that in writing before the build, including how long recordings are kept. Where data must stay in Canada or on your servers, we design for that from the start.
Related services
Often scoped together with this one.
AI assistants and chatbots
Answers for customers and staff, from your documents.
Private AI knowledge base
One chat over your documents and systems, on your servers.
AI agents and automation
Repetitive work, done by software you can audit.
Tell us what you’re building.
- A call about the goalThe budget, the deadline and what success looks like.
- A written scopeWhat we build, in what order, and the quote.
- Work in sprintsA demo at the end of each one.