Draft for the owner's review. Not legal advice.
Our goal
We want everyone to be able to read this website and use its forms, including people who use screen readers, keyboards, voice control, magnification or other assistive technology. Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.
We are a business based in Toronto, and we follow the spirit of the Accessibility for Ontarians with Disabilities Act (AODA) in how we build and maintain our web content.
What we have done
These are the practices built into the site:
- Keyboard paths. Every link, button and form control can be reached and used with a keyboard alone, in a sensible order, with no keyboard traps.
- Visible focus. The element you are on is clearly outlined as you move through the page.
- Reduced motion respected. If your device is set to reduce motion, animations are turned off or toned down.
- Contrast. Text and interface elements are designed to meet the AA contrast ratios against their backgrounds.
- Structure. Pages use one main heading, headings in order, landmarks and a skip link so you can jump past the navigation.
- Forms. Each field has a visible label, and error messages say what went wrong and how to fix it.
- Text and zoom. Text can be enlarged and the layout still works on small screens, without sideways scrolling.
- Images. Images that carry meaning have text alternatives, and decorative ones are hidden from assistive technology.
What we are still working on
No site is perfect, and we do not claim that this one is. We test with automated tools and by hand, but some issues may remain, especially in content added after a review. Hand-drawn style elements are decorative, and we check that they do not get in the way of reading. If you find something that does, please tell us.
Third-party content, such as an embedded map or form service, may not meet the same standard. We will look for an alternative where we can.
How to report a barrier
If something on the site is hard or impossible to use, we want to hear about it. Please tell us:
- The page address
- What you were trying to do
- What went wrong
- The device, browser and assistive technology you used, if you are comfortable sharing
[Owner to confirm: accessibility contact name and email]
We will acknowledge your message and aim to fix the problem or offer another way to get what you need, such as the same information by email or phone. If you would rather speak to someone, say so and we will arrange it.
Keeping it up to date
We review accessibility when we change the site, and we test key pages after significant updates. This statement will be revised as we learn more.