App updates and support
OS updates, fixes and releases, monthly.
Short answer. Apple and Google release new operating system versions every year, and an app that is not updated can break or be pulled from the store. A monthly plan covers those updates, bug fixes and small releases.
What is included
For owners of a live app who want someone watching OS updates, crashes and store requirements.
OS and device updates
The app tested and updated for new iOS and Android versions.
Crash and error monitoring
Problems seen and triaged before reviews in the store pick them up.
Monthly releases
Fixes and small improvements shipped on a regular schedule.
A named contact
One person who knows the app and answers when something looks wrong.
How it runs
Scope
Screens, devices and the one job the app must do.
Design
Flows and a prototype you can hold in your hand.
Build
Sprints with a test build on your phone every time.
Launch and support
Store submission, then monthly updates and fixes.
Questions we get
Why does a mobile app need ongoing support?
Apple and Google release new operating system versions every year, and an app that is not updated can break or be pulled from the store. A monthly plan covers those updates, bug fixes and small releases.
Can you support an app you did not build?
Usually yes, after a review of the code and the build setup. We tell you what we find before you sign up.
What does the monthly plan cost?
It depends on the app and the hours involved, and the amount is set in a written plan. You can change or end it with notice.
What if a store changes its rules?
We track the changes that affect your app and plan the update with you. Required changes are usually scheduled well ahead.
Related services
Often scoped together with this one.
iOS and Android apps
One React Native codebase, both stores.
Progressive web apps
App-like on the phone, no store needed.
App store launch
Listings, review and release, handled.
Tell us what you’re building.
- A call about the goalThe budget, the deadline and what success looks like.
- A written scopeWhat we build, in what order, and the quote.
- Work in sprintsA demo at the end of each one.